PRIVACY POLICY

 

Users are responsible for reading and fully understanding the contents of this Privacy Policy before providing personal information to Viet Immigration. By accessing, providing information, and using website vietimmigration.com, Users acknowledge that they have read, understood, and agree to comply with this Privacy Policy. Viet Immigration is committed to protecting Users' personal information in accordance with legal regulations. This Privacy Policy outlines Viet Immigration’s commitments to Users to respect and safeguard their privacy.

ARTICLE 1. COLLECTION OF USER INFORMATION

1.1. User information is collected through the following methods:

- Information provided by Users when filling out service request forms.

- Information provided by Users when participating in surveys conducted by Viet Immigration.

- Information collected on usage frequency, habits, browsing history, and other details related to Users' interactions with vietimmigration.com.

- Any other methods authorized by Users.

1.2. The information collected through the Viet Immigration website helps us to:

- Assist Users in utilizing our services.

- Provide Users with the latest updates on our website.

- Deliver services that Users have subscribed to via email.

- Address Users’ inquiries.

- Conduct User surveys to enhance service quality.

- Ensure information security and support online transactions.

- Conduct promotional activities related to Viet Immigration’s products, services, events, and special offers.

1.3. Users are responsible for the accuracy and legality of the information they provide. Information is collected only with the User’s consent, except as otherwise required by law.

ARTICLE 2. USE OF USER INFORMATION

2.1. Viet Immigration uses User information for the following purposes:

- Providing services.

- Contacting and resolving specific issues with Users.

- Preventing fraudulent activities, harassment, or any actions that could negatively impact Users.

2.2. If necessary, Viet Immigration may use this information to contact Users directly through: Phone calls, official letters, purchase orders, thank-you notes, technical and security updates, etc. Users may receive periodic emails containing weekly informational updates (in the form of newsletters) or notifications about new services, promotions, and upcoming events. If Users no longer wish to receive newsletters or emails from Viet Immigration, they can opt out by following the instructions at the end of each newsletter or email.

2.3. Viet Immigration is committed to collecting and using Users' personal information only for legitimate purposes and in full compliance with this Privacy Policy.

ARTICLE 3. INFORMATION STORAGE DURATION

User’s data will be stored until the User requests its deletion or as required by Government authorities. Otherwise, Users’ personal information will be securely stored on Viet Immigration’s server system in accordance with applicable legal regulations.

ARTICLE 4. USER’S INFORMATION SHARING

4.1. Except as stated in Article 2, Viet Immigration does not disclose User information to external parties or third parties.

4.2. Disclosure of User information beyond the agreed scope in Article 2 will only occur under the following circumstances:

- Upon request from competent governmental authorities;

- In case where Viet Immigration needs to protect its legitimate rights before the law;

- In urgent situations where it is necessary to seafeguard the Users' personal safety on Viet Immigration.

ARTICLE 5. PERSONAL INFORMATION SECURITY

5.1. When Users register their personal information with us, they agree to the terms outlined in this Privacy Policy. Viet Immigration is committed to protecting Users' personal information by all possible means. We implement internationally recognized security technologies to prevent unauthorized access, use, or disclosure of this information. However, due to technical limitations, no data transmitted over the internet can be guaranteed to be 100% secure. Therefore, Viet Immigration cannot provide an absolute guarantee that the information Users provide to us will remain completely secure. Viet Immigration is not responsible for unauthorized access to Users' personal information in cases where Users voluntarily share their information with others. If Users do not agree with the terms described above, we advise them not to submit their personal information to us.

5.2. Users are responsible for securing their service-related information. Users should not share sensitive information with others and should log out of all sessions when using shared devices.

ARTICLE 6. MANAGEMENT OF PERSONAL INFORMATION

Users may directly contact Viet Immigration’s website administration to request modifications or updates to their personal information. Users are responsible for ensuring the accuracy of their provided details. Viet Immigration is not liable for service discrepancies caused by inaccurate User information.

ARTICLE 7. ANTI-SPAM POLICY

7.1. Viet Immigration understands that the issue of spam (unsolicited emails) can negatively impact and inconvenience Users. We only send emails to Users who have not opted out of receiving communications from our system.

7.2. Viet Immigration commits to not sell, lease, or rent Users’ email addresses to third parties. If Users accidentally receive an unsolicited email from our system due to an unintentional cause, please click the provided unsubscribe link or directly notify Viet Immigration using the contact information stated in Article 10 of this Privacy Policy.

ARTICLE 8. OTHER REGULATIONS

8.1. This Privacy Policy is an integral part of the General Regulations. Users, please click here to view the full content of the General Regulations. The definitions stipulated in Article 2 of the General Regulations also apply similarly to the interpretation of this Privacy Policy.

8.2. This Privacy Policy is effective from the date of issuance. Any modifications, additions, or updates to the Privacy Policy are solely at the Company's discretion and will be publicly announced on the website https://vietimmigration.com/. By continuing to make payments and use the services on Viet Immigration, Users agree to and commit to complying with these revised terms.

8.3. The content of the Privacy Policy applies only to the website vietimmigration.com. We encourage Users to carefully review the "Safety and Security" policies published by third-party websites before providing personal information to them. Viet Immigration is not responsible in any form for the content or legal compliance of third-party websites.

ARTICLE 9. COMPLAINT RESOLUTION PROCESS

9.1. Viet Immigration receives and processes complaints related to personal data handling through the contact details provided in Article 10 of this Privacy Policy.

9.2. Upon receiving a customer's complaint, Viet Immigration will contact the customer to verify and confirm the information, discuss, and seek a resolution based on negotiation and mediation. If no resolution is reached, either party has the right to file a lawsuit with the competent People's Court.

ARTICLE 10. CONTACT INFORMATION

For any questions, feedback, or concerns, Users are kindly requested to contact Viet Immigration using the following information:

CBI LAW FIRM

Office: 8th Floor, 34A Pham Ngoc Thach Street, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam

Website: https://vietimmigration.com

Email: info.vietimmigration@gmail.com

Hotline: (+84) 858 306 555